Terms and conditions
Article 1 - Price
1.1 - The prices of our products are indicated in euros, all taxes included, excluding processing and shipping costs. Regarding the price of the score, this is established in strict compliance with the Lang law 81-766 of August 10, 1981.
1.2 - In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and Overseas Territories, the price will be calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the jurisdiction of RLF Editions. They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and/or organizations in your country. We advise you to inquire about these aspects with your local authorities.
1.3 - RLF Editions reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of your order validation.
1.4 - The products remain the property of RLF Editions until full payment of the price.
Article 2 - Order
On the internet: wwwlarentreelitteraireduflutiste.fr The minimum order amount is €5, excluding shipping costs. The contractual information is presented in French and will be the subject of a confirmation including this contractual information at the latest when you validate your order.
Article 3 - Validation
You declare that you have read and accepted these General Conditions of Sale before placing your order. Validation of your order therefore constitutes acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by RLF Editions constitutes proof of all transactions carried out by RLF Editions and its clients.
Article 4 - Availability
RLF Editions is a retailer and does not intend to sell the products offered in large quantities. Consequently, RLF Editions reserves the right to refuse orders for the same product in large quantities from 3 identical items. Our product offers are valid as long as they are visible on the site, within the limits of available stocks excluding promotional operations mentioned as such on the sites. In the event of product unavailability after placing your order, we will inform you by email. Processing and shipping fees are only charged once per order even if the order requires multiple deliveries or multiple packages.
Article 5 - Delivery
5.1 - General The products are delivered to the delivery address you indicated during the ordering process. In accordance with the law, shipments of scores cannot benefit from free shipping costs. When you order several products at the same time and they are all available, RLF Editions will ship you all the products ordered with a single contribution to the processing and shipping costs. Processing and shipping fees are only charged once per order even if the order requires multiple deliveries or multiple packages.
5.2 - Reserves You must notify the carrier and rad editions of any reservations about the delivered product (for example: damaged package, already opened, etc.). Depending on the cases defined in article 10 above, you can benefit from the exchange and refund conditions provided for in this article.
Article 6 - Unavailability
As stock changes rapidly, we may exceptionally find ourselves in a situation where the item ordered on the site has since been sold in our stores. You will then be notified by email.
Article 7 - Payment
Payment for your purchases is made exclusively by one of these payment methods: Visa, MasterCard, other Cartes Bleues (Ecard bleue) and American Express.
Article 8 - Security
Our site is subject to a security system throughout its site using the https protocol. Banking data is not kept.
Article 9 - Right of withdrawal
The right of withdrawal can be exercised online by completing and attaching the form below to your return of goods: Return form to complete and attach to the package for reimbursement We encourage you to ensure that your return is made within the 30 day period described below. Otherwise, the reimbursement procedure will not be successful. For any help or information, we invite you to contact us by email: firstname.lastname@example.org
9.1 - Terms: In accordance with the legal provisions in force, you have a period of 30 clear days from the dispatch of your products to exercise the right of withdrawal from RLF Editions. If the right of withdrawal is exercised within the aforementioned period, only the price of the returned product(s) will be refunded; The return costs are your responsibility. These returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be sold in new condition, and accompanied by a copy of the email sent to you by RLF Editions in return of your request.
9.2 - Products excluded from the right of withdrawal: In accordance with the regulations in force, the right of withdrawal cannot be exercised for scores in PDF format.
9.3 - Return address : RLF Editions by Laetitia Brault - 12 boulevard D'Andilly, Les Atlantes Bâtiment C - 95160 MONTMORENCY - FRANCE
9.4 - Return form to complete: Withdrawal form:
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on https://www.dalsegno.fr unless exclusions or limits to the exercise of the right of withdrawal follow the applicable General Conditions of Sale.
To the attention of Ms. Laëtitia Brault - 23 rue Eugène Jumin - 75019 PARIS - FRANCE
I hereby notify the withdrawal of the contract relating to the property below:
- Order from (indicate date)
- Order number: __________
- Client name : __________
- Customer Address: __________
Signature of the Client (only in the event of notification of this form on paper)
Article 10 - Product conformity
We undertake to refund or exchange products that appear defective, damaged or damaged or do not correspond to your order. In this case, we thank you for reporting it in detail by email to us: email@example.com. We will then tell you the procedure to follow. RLF Editions will exchange the product(s). Return costs will be refunded only upon presentation of original supporting documents. In any case, you benefit from the legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force, in particular those specified in appendix 1. The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 9.
Article 11 - Reimbursement
Reimbursements of products in the cases referred to in articles 8 and 9 will be made as soon as possible and at the latest within 30 days following the date on which the right was exercised. Reimbursement will be made by credit to the bank account of the debited customer.
Article 12 - Customer service
For any complaints, we invite you to contact us by email at the following address: firstname.lastname@example.org
Article 13 - Intellectual property
13.1 - All texts, comments, works, illustrations, works and images reproduced or represented on the RLF Editions sites are strictly reserved under copyright as well as under intellectual property and for the entire world. As such and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is authorized. Any total or partial reproduction or representation of the RLF Editions or La Rencontre Littéraire du Flûtiste sites or of all or part of the elements found on these sites is strictly prohibited.
13.2 - Certain products such as scores, books, software, DVDs and CDs are subject to personal and specific usage rights regulating copies, public broadcasts and rentals. You must respect the general conditions of sale of these products and RLF Editions cannot be responsible for the uses that may be made of the products in this context.
Article 14 - Responsability
Certain products offered comply with current French legislation. RLF Editions cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered (for example in the event of the prohibition of a title, etc.). It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order. We invite you to refer to the description of each product to find out its precise characteristics. RLF Editions is only responsible for the content of the pages it publishes. RLF Editions cannot be held liable for any damage whatsoever resulting from a professional activity.
Article 15 - Applicable law - Disputes
This agreement is subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction. The European Commission provides an online dispute resolution platform which you can access by copying this link: https://ec.europa.eu/consumers/odr/ If you wish to draw our attention to a subject, please contact our customer service.
Article 16 - Personal information
Article L211-4 Consumer Code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging when it was produced under his responsibility. Nita: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this ordinance apply to contracts concluded after its entry into force.
Article L211-5 Consumer Code
To comply with the contract, the good must be suitable for the use usually expected of a similar good and, where applicable:
match the description given by the seller
present the qualities that a buyer can legitimately expect having regard to public statements made by the seller or representative, in particular in advertising or labeling;
Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this ordinance apply to contracts concluded after its entry into force.
Article 1641 Civil Code
The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would not would have given a lower price for them, if he had known them.
Article 1648 paragraph 1 Civil Code
Action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.